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Cybercrime & Online Fraud
Reporting financial scams, identity theft, and online harassment.
Your Fundamental Legal Rights
• Right to Report Cybercrime
You have the right to register a cybercrime complaint online on the National Cyber Crime Reporting Portal without having to visit a police station initially.
• Protection against Financial Loss
If you report an unauthorized banking transaction (like OTP fraud) to your bank within 3 days, your liability is zero under RBI guidelines.
✅ What to Do (Immediate Actions)
- Call the National Cyber Crime Helpline (1930) immediately if financial fraud has occurred.
- Take screenshots of fraudulent messages, fake profiles, or transaction IDs.
- Inform your bank and block your compromised cards/accounts.
⛔ What NOT to Do
- Do not delete any evidence (chats, emails, SMS) related to the crime.
- Do not click on suspicious links or download apps suggested by unknown callers.
Whom to Report & The Process
Authority: National Cyber Crime Reporting Portal
Process: Register a formal complaint online detailing the timeline of the scam and uploading evidence. The portal routes it to the concerned state police.
Contact / Portal: cybercrime.gov.in / Dial 1930
Authority: Your Bank
Process: Report the unauthorized transaction formally via email or branch visit to claim zero liability under RBI guidelines.
Key Legal Acts & References
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